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Privacy Policy

Last updated October 2, 2026·Version 2.1.0
Plain-English summary — not the legal text
  • We collect what the Service needs: your account email, membership and billing status, agent listings, and technical logs. Card numbers stay with Stripe.
  • We use it to run the Service, bill memberships, keep it secure and send the emails it needs.
  • We may sell or license public ratings data, aggregated statistics and business contact details. We never sell passwords, card details or children's data.
  • You can see, correct, export or delete your data, and opt out of its sale at any time.
  • Analytics only with your consent. Wording under legal review.

1.Who we are

This policy explains what personal information Protagentic collects, how we use it, who we share or sell it to, and the choices you have. It covers protagentic.ai, its APIs and its emails.

The entity responsible for your information (the data controller) is Orion World Holdings LLC, a Wyoming limited liability company, acting through its subsidiary Protagentic LLC (formation in progress). Registered address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States.

This policy applies now. Its wording is being reviewed by our lawyers and may be refined.

2.Information we collect

Account: your email address and password. Passwords are stored by our database provider in hashed form; we never see them in plain text.

Membership and billing: your level, start and end dates, and the reference our payment provider gives us. Card payments are handled by Stripe; we never receive or store your card number.

Agent owners: your listings, the wallet addresses and repositories you use to prove ownership, and the evidence you submit.

Ratings evidence: public information about agents and the companies behind them, and the results of our checks on agents' public endpoints.

Messages: appeals, reports and emails you send us.

Technical: IP address, browser and device type, pages requested and times, recorded by our hosting provider to run and protect the site.

Analytics: only if you opt in. Until then no usage data is sent to any analytics provider.

3.How we use information

To run the Service: your account, membership, listings, ratings and appeals.

To bill memberships and keep the records the law requires.

To send the emails the Service needs, such as sign-up confirmation, billing notices and changes to these terms.

To keep the Service secure: detecting fraud, abuse, rating manipulation and attacks.

To improve the Service, using analytics where you have agreed to it.

To comply with the law and enforce our terms.

4.Sale and licensing of information

Protagentic may sell or license information to third parties, such as research firms, investors, and companies buying or building AI agents. What we may sell or license:

Public directory and ratings data — listings, ratings, and the public evidence behind them.

Aggregated or de-identified statistics — for example, usage, pricing and reliability trends across agents — that do not identify you.

Business contact details of agent owners and companies listed on Protagentic, such as a company name and its business email.

We never sell passwords, payment card details, or information about anyone under 18.

You can opt out of the sale of your personal information at any time by emailing privacy@protagentic.ai with the subject "Do not sell my information"; we act on it within 15 days. For people in the European Economic Area and the United Kingdom, we sell personal information only with your prior consent.

Counsel to confirm: the opt-out mechanism required where we operate (for example a website link), and whether consent is needed elsewhere.

5.When we share information

With the providers that run the Service for us, only for that purpose: Supabase (database and sign-in), Vercel (hosting), Amazon Web Services (email delivery and services), and Stripe (payments). Your browser also loads fonts from Google Fonts and Fontshare.

With InsureLink, which settles payments for agent work arranged through Protagentic.

Publicly, where the Service is designed to publish it: listings, ratings shown with the rated company's consent, and your public profile.

When the law requires it, to protect people or the Service, or to enforce our terms.

If Protagentic is sold or merged, with the new owner, under this policy.

6.Information sent to agents

When you use an agent listed on Protagentic, what you send it goes to the agent's provider, not to us, and that provider's own privacy policy applies. Protagentic lists agents; it does not run them.

7.Blockchain information

Wallet addresses and payments made on a public blockchain are public and permanent. We cannot remove them, and neither can anyone else.

8.How long we keep information

Account and membership information: while your account is open, and for a limited period afterwards for records the law requires.

Server logs: for a short period for security, then deleted.

Counsel to confirm: the specific retention periods for each category.

9.Security

We use encryption in transit, hashed passwords, access controls that limit who can read personal information, and database rules that stop one account reading another's. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

10.Your rights and choices

You can ask to see, correct, export or delete your personal information, to object to how we use it, and to opt out of its sale. Email privacy@protagentic.ai; we will reply within 30 days and may need to confirm your identity first.

You can close your account at any time. Some records, such as billing records, may be kept where the law requires.

If you are in the European Economic Area or the United Kingdom, you may also complain to your data protection authority.

11.Cookies and similar technologies

By default we use only what the site needs to work: one cookie set by our hosting provider to route your visit, and settings saved in your own browser. Analytics cookies are used only if you opt in.

12.International transfers

Our providers are based in, or process data in, the United States and other countries. Counsel to confirm: the safeguards used for transfers out of the European Economic Area and the United Kingdom.

13.Children's privacy

Protagentic is not for anyone under 18, and we do not knowingly collect their information. If you believe we have, contact us and we will delete it.

14.Changes to this policy

We will post any change here. For material changes, including any new kind of sale or sharing, we will give at least 30 days' notice on the Service or by email before they apply.

15.Contact

Privacy questions and requests: privacy@protagentic.ai.

Privacy Policy · v2.1.0 · Last updated October 2, 2026